FAQ's
What does the package include?
- All dining meals, such as: Breakfast, lunch & dinner. Meals are served at our available a-la-carte restaurants (three-course meals) or buffet style.
- Fine dining at two of our signature restaurants: Pitahayas & De Cortez (reservation is required).
- Refreshments and Snacks at pool and beach area.
- Kid´s Club Access and meals.
- Theme Night Dinners.
- Exclusive Nordaq Fresh Water Program, which allows you to use the water filtering machines available at the hotel to refill your recyclable bottle.
- National and International Open Bar in any of the restaurants and bars at the hotel during operational hours (Premium Brands and bottle service are not included).
- By the glass wine selection from our Sommelier during dinner in restaurants: De Cortez, Tomates, Pitahayas.
- All taxes & Service charges.
Which drinks are included
on the Meal Plan?
- Discover the list of included drinks, check our Drinks Menu.
Do I get exclusive benefits by
acquiring this package?
- Of course, you do! You can save up to 30% on food and beverages, while enjoying a variety of culinary options to choose from. You will also get exclusive perks such as:
- Welcome amenity of sweet & sour snacks in your room.
- A Box Lunch per day for your off-property excursions, which will replace a meal of the day (please contact our Concierge Desk a day in advance to ask about our menu options and delivery times).
- Selection of grilled cuts to prepare as you prefer in our grill area (reservation is required).
- Savor your own catch of the day with our “You fish, we cook” option.
What is the price of the package?
Is it the same price for minors?
- To get a quotation, please go to “Prepay Meal Plan” and select your dates of travel and number of guests. The current available prices for 2022-2022 vary depending on the season. Deposits and total charges will be charged in U.S. dollars. VAT and service charges included.
Is there a special price by prepaying?
- Yes. By pre-paying you will receive a discount, which is valid until 72 hours prior to your arrival, after this date, regular price will apply.
Is it mandatory to acquire all week?
- No. However, the Meal Plan will not be sold for one day only, a minimum of three continuous days is required, applying the package to the last days of your stay.
Does the Meal Plan Package
have any restrictions?
- The Meal Plan does not include the following: Food & drinks in Room Service, beauty salon, Spa treatments, gym drinks or products from stores: Portales, Tobacco Shop, Santamarina, Artesano and El Molino Café. Takeout orders. Bar ordered by the bottle. Premium Brands, bottles of wine, and Champagne (they can be purchased with a 30% discount on the price notified in the menu). Kids Club Day Care fee is not included. Special events such as Sunday Brunch, July 4th, September 15th, Thanksgiving, Christmas Eve and New Year's Eve Dinners, among others (these will be available with an additional charge per person).
If you have additional doubts, please review our full Terms & Conditions